12 lessons from Talking to Strangers: What We Should Know about the People We Don’t Know by Malcolm Gladwell:
1. We have a default to truth. We assume that people are telling us the truth, even when they’re not. 2. Transparency is not the same as truthfulness. People can be transparent but still lie to us. 3. We are all susceptible to behavioral mismatching. We often misjudge people’s behavior because we don’t understand the […]
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